Welcome New York Federal Employees
Welcome back to information on the benefit plans we offer federal employees.
New York State Consultants
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Customer Service and Support
Have questions about a claim, need help finding a provider, or have a question about a medical facility? Estamos aquí para ayudarle. Call during our business hours or mail claims to the addresses provided.
Empire Blue Cross Blue Shield
Customer Service Hours
8 a.m. to 5:30 p.m. (EST)
Monday – Friday
General Information
call 800-522-5566
Send Claims To
Empire Blue Cross Blue Shield
PO Box 3876, Church Street Station
New York, N Y 10008-3876
Blue Cross and Blue Shield Service Benefit Plans
Select a tab to see information on our benefit plans.
